Welcome To Our Customer Service Portal

How can I view a list of unresolved questions ?

In order to view unresolved questions in Nanorep, follow these instructions.

1. Login to your Nanorep account, and navigate to Analytics => Voices.

2. Under the Voices page, filter the list by "Unanswered".

3. Once filter is set to "Unanswered" the list will only display unanswered questions.

You can also find number of unresolved questions in the right part of the page under the "Hits" column: