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How do I see the number of unresolved questions?

In order to see the unanswered questions, follow these instructions.

 

1. In the left menu, navigate to the Voices tab, then select Search Optimizer.

2. In the drop-down, select Unanswered.

3.  In the list you can see which phrases were unanswered for the users whom interfaces with the Nanorep interfaces, under the Hits column you can see how many unanswered questions there are for each phrase.