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What is the Knowledge-Base Size Chart?

To view the following chart, please go to 'Analytics'  => 'Knowledge-Base' -> under the Knowledge Base section you...
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How to gather user feedback?

Nanorep offers a number of options to gather feedback about answers they receive from your website visitors . Customization options are designed to...
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How can I measure my customers satisfactions from articles?

To get estimations on the quality of your articles / single article, you can create a report. The report will show the number of likes compared to...
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What should I tag as High Value?

For E-Commerce and online retailers high value questions are, in most cases, questions about pricing, ordering troubleshooting, delivery or shipment....
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What is the Knowledge-Base Usage Chart

This chart shows you how many questions were added, or deleted in the knowledge base over a period of time.   To view the chart click on Analytics--...
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About the Knowledge Base Size Chart

The Knowledge Base Size Chart is an analytics graph that indicates the state of the knowledge base in terms of the number of questions (including...
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