Welcome to our Customer Service Portal


How do I know how many monthly answers I have?

The answers shown in the Answered Sessions chart, which display how many sessions have been answered through Nanorep, including automatic-answers, emails, and chats.
To see the Answered Sessions chart:

Navigate to Analytics => Traffic => Answered Sessions (Account Total) chat.

To download the chart, click on the download arrow located on the right corner at the top of the chart.