A leader in customer experience and service solutions
The Nanorep solution is based on a patented self-
Converting website visitors through customer service
The Nanorep solution improves customer engagement on websites, resulting in a significant increase in positive customer experience and satisfaction rates, and online conversion, plus a significant reduction in customer support cost.
To get up and running, follow these simple steps:
- Step 1: What roles are there, and how do I assign them to a user?
- Step 2: How do I create an initial Knowledge Base?
- Step 3: Establishing your CRM/Ticketing System Integration
- Step 4: Adding the Floating Widget to each page of your website
- Step 5: Enabling the Support Page Widget
- Step 6: Adding the Facebook Widget
- Step 7: Activate the translation capabilities
- Step 8: Adding the Chat Feature