Welcome to our Customer Service Portal

Getting Started

What roles are needed to implement Bold360 ai?

For the implementation process, a small team that covers the following roles is needed:

  • Champion - to lead the definition of the implementation scope and plan in line with your objectives and to ensure execution according to plan.
  • Content manager - to take care of initial content build and upload and then initiate the content optimization activities.
  • IT Focal point - to handle the technical implementation activities needed on the customer side, such as implementing the widget scripts on the hosting pages.
  • UI Focal point - to ensure your design standards are adhered to.