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Knowledge Base

Setting the article expiration date

You can set an expiration date for an answer if required. 

To set up an expiration date for an article:

1. Open the article. 

2. Go to the 'Options' tab.

3. Fill in the expiration date

4. Select what happens "when this item expires:" from the combo box (whether it should be labeled, set to offline or deleted). 

5. Click on the "Save" button.