Welcome To Our Customer Service Portal


How do I import FAQ from a Website?

To import your FAQ into the Nanorep knowledge-base,  go to Knowledge -> Import FAQ

In the FAQ URL, enter the address of your website FAQ's and press 'GO'

Then the FAQ's will be presented with a questions titles and bodies, which can be edited by pressing the 'Edit' button on the right side of each question.

Once you have finished editing the articles, you can upload them to your knowledge-base by clicking 'Add selected articles to the knowledge base'.

 

Below you can find an example of  how the importing FAQ's from the website looks like: