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Can I add CTAs to my Nanorep answers?

Yes. Adding a CTA to your Nanorep answers is one of the most important and impactful implementations you can do in your knowledge base. You will add ease and convenience into the customer journey by placing a few strategic Calls-to-Action in relevant knowledge base articles. 

By simply helping customers take the next logical step of action, you will see an increase in conversion and certainly make your customers happier. Tackle your knowledge base with your marketing and sales teams to find the most strategic places for CTAs. 

See an example below: