If you edit an answer and save it instead of publishing right away, this answer will be saved as Draft. You resume draft editing any time until you're satisfied with the article. Saving article as
To publish answers:
- In the menu bar, go to Knowledgebase => "All articles"
- Click the answer that you wish to publish, to open the Answer Editor.
- Edit the question and the answer, so that the question and answer are both written in a way that adds to the optimization of the information in the Knowledge Base.
- Once you have finished editing the content, click Publish. This adds the new content to the knowledge-base.