For SMTP server configuration, do the following:
- Set up an SMTP relay, using the Bold360 ai service IP address list.
Refer to Microsoft's instructions at http://technet.microsoft.com/en-us/library/dn554323(v=exchg.150).aspx
- Once you have the SMTP relay configured, in the Bold360 ai Console, go to Settings > Ticketing > Ticketing Basics.
- Specify the FROM address and the SMTP host to configure the SMTP settings in your Bold360 ai account. Other fields are not relevant.