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Ticketing System

How do I configure Office365 SMTP server in my Bold360 ai account?

For SMTP server configuration, do the following:

  1. Set up an SMTP relay, using the Bold360 ai service IP address list.
    Refer to Microsoft's instructions at http://technet.microsoft.com/en-us/library/dn554323(v=exchg.150).aspx
  2. Once you have the SMTP relay configured, in the Bold360 ai Console, go to Settings > Ticketing > Ticketing Basics.
  3. Specify the FROM address and the SMTP host to configure the SMTP settings in your Bold360 ai account. Other fields are not relevant.