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Ticketing System

What is a Condition (Rule Engine)?

A rule may have zero or more conditions.

Conditions are defined by:

  • Operand: this is 'what' is being evaluated. E.g.: Ticket title, post body, label name, etc.
  • Operator: this is the comparison to check, e.g.: equals, contains, etc.
  • Value: this is the value to compare it with