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Ticketing System

How do I configure Bold360 ai outgoing mail settings to use gmail SMTP server?

To use the Gmail SMTP server, do the following:

  1. In the Bold360 ai Console, go to Settings >Ticketing.
  2. On the Ticketing Basics tab, select Sends emails through custom SMTP server.
  3. Set the following settings for the custom SMTP server:
    • SMTP host: set the SMTP port to 587. For example, smtp.gmail.com:587
    • Type your SMTP server username and password.