Welcome To Our Customer Service Portal


What widgets do you provide and how can I add them to my website?

We provide the following widgets: Floating Widget, Embedded Widget, Dynamic FAQ Widget, Social Self Service (Facebook)Conversation configuration(Bot).

 

To add the Nanorep widget to your website:

1) Log into your account.

2) Click on Guided Journeys--> Touch-points

 

3) Choose one of the widget types and follow the script installation (the mobile widget is automatic). Each widget can be installed by adding a different code snippet to your website hosting environment.

4) After adding the code Nanorep's widgets will appear on your website, Facebook page and/or mobile app. Users will be able to ask questions, receive answers, send tickets (after implementing ticketing settings) and chat (after implementing chat integration).

All of the Nanorep widgets are customizable.