Here's how to add the widget to your website:
- Log in to your Bold360 ai account.
- Go to Touchpoints > Widgets.
- Choose one of the widget types and follow the script installation (the mobile widget is automatic).
Each widget can be installed by adding a different code snippet to your website hosting environment.
After you add the code, the widget appears on your website, Facebook page, and/or mobile app. Users will be able to ask questions, receive answers, send tickets (after implementing ticketing settings) and chat (after implementing chat integration).
All widgets are customizable.
If your widget is not displayed after setup, contact support at support@Nanorep.com.