Here's how to add the widget to your website:
- Log into your account.
- Go to Guided Journeys > Touchpoints.
- Choose one of the widget types and follow the script installation (the mobile widget is automatic).
Each widget can be installed by adding a different code snippet to your website hosting environment.
After you add the code, the widget appears on your website, Facebook page, and/or mobile app. Users will be able to ask questions, receive answers, send tickets (after implementing ticketing settings) and chat (after implementing chat integration).
All widgets are customizable.