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How do I change or remove the auto question text (“Get Instant Answers”)?

  1. While logged in to your Nanorep account, navigate to Guided Journeys => Touch-points.
     
  2. Click Personalize in the version of the Widget for which you want to make the change.
     
  3. If you have more than one Knowledge Base, you are now being asked to specify for which Knowledge Base you are making this change.
     
  4. The Settings page for your Widget is displayed.  Click the Basics tab.

 

        5. In the Title field, change the text of the automatic question as required.
 
        6. The change is shown in the display of how your widget will look, in the right-hand section of the page.  Click the Save changes  button that is displayed, and then click OK. The change is made instantaneously in the widget on your website.