This article provides an overview of the most popular
The Floating widget is an interactive window which allows your customers to ask questions and get instant answers, wherever they are on your website.
The widget is positioned at the bottom left or right corner and shows answers that correspond to the question and how it is worded, immediately as a customer begins to type a question. Following the response provided, the customer can search for additional answers, browse
Motivation: Provide the specific information your customers need where they need it.
Increase the likelihood of customers finding what they need on your site via a full page that combines a set of
The support center increases the likelihood of customers trying to self- serve first, as well as implement a sophisticated channeling approach.
Motivation: Provide your customers with a high performance help center where they can easily navigate and search to obtain rich content.
Offer your customers to search for answers and view FAQs in a highly consumable fashion. Very useful to embed in the contact us area so customers find the information they are after, eliminating the initial intent to contact human assisted channels.
It was designed to change user experience from simple article searching to conversation-based interactions. Your website visitors will ask questions just like they would ask them to real person and widget will do its best to response in the similar manner.
You can find more information about its features in this article: What is the Nanorep Conversational bot?
To obtain additional information on the widgets, click here.