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How do I change the initial text (Type your question here)

  1. From within your Nanorep account, navigate to Settings => Widget.
  2. Click Personalize in the version of the Widget for which you want to make the change.
  3. You are now asked to specify for which Knowledge Base, URL or domain you are making this change.
  4. The Settings page for your Widget is displayed. Click the Texts & Colors tab.

  5. To change the text that is displayed in the widget, enter the alternate text in the Search box initial text field.
  6. The change is shown in the display of how your widget will look, in the right-hand section of the page.  Click the Save changes button that is displayed, and then click OK. The change is made instantaneously in the widget on your website.