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How to order labels and sub labels in the support center?

Now you can easily set the order of labels and sub labels (child labels), as you want them to appear in your support center.

1. Go to Guided Journeys > Support Center > Settings Tab.

2. Click on the "Manage Labels" button, as presented below: 

 3. In the window that appears, a list of the parent labels and child labels will be displayedDrag and drop with the cursor to set the order of the labels. Use these buttons  to expand or collapse the display


4.  Every label has a  "Label Name" and a “Display name”. For managing the Support center / Home Page structure use the "Display Name". You can Also use an Icon for each label. For managing your KB articles you can use the " Label Name".

 (If you don't need this level of complexity you can use the "Label Name" only).


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4. Once the order is set, close the pop up window, and click on the "Save" button.