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Nanorep Events API (Slim)

Events APIEvents API allows the customer to hook into various Nanorep widget events. For example, you can use this API to push different Nanorep events to...
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Nanorep Events API (Arcade and Modern)

Events APIEvents API allows the customer to hook into various Nanorep widget events. For example, you can use this API to push different Nanorep events to...
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How do I add a custom field or value to the contact form?

The contact forms allow your users to escalate their questions to your agents .Nanorep API allows you to dynamically insert values to the contact form,...
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Where do I place my widget code?

Placing Your CodeIn the Nanorep script you will see a commented line that reads /*API here*/ marking where your API calls should be placed: ......
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How to create the Dynamic FAQ Widget with translation?

To create a translated FAQ, you need to generate the FAQ widget script and add the following API to it: translateTo: "fr" where "...
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Nanorep widget protocol API

    Abstract This document presents the API used to communicate with the Nanorep service. For more information and answers, please consult our...
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Contact Form API

The following API allows you to specify values that will populate the contact form when it’s opened. It includes hidden values* that will be...
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API to send a query to the widget

The following API allows you to send a query to the widget:   Nanorep.API.ask("How are you today?");   Leave the query parameter empty...
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How do I show a specific answer when the widget loads?

The following API allows you to specify the question text or ID of an answer to open automatically when widget loads.   // For the floating widgets _...
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How do I specify knowledge-base dynamically using an API?

The following API allows you to specify the name or ID of the knowledge base domain to be used. Please note: this API can only be used if there...
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How do I dynamically push custom variables into Nanorep using an API?

The following API allows you to dynamically push custom variables into Nanorep:_nRepData["customParams"] = {     paramName:...
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How to dynamically instruct Nanorep to escalate a ticket into custom email addresses using an API?

You can instruct Nanorep to send the ticket to additional email addresses by adding the targetEmailRecipient form value. Example:_nRepData["...
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Widget UI Customization by API

You can dynamically customize the appearance of the Nanorep widget using the widget API.   Below is the API syntax:   _nRepData['float']...
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What Nanorep API is used to set focus for a specific HTML element after the widget loads?

The following API allows youto specify the ID of an HTML element on the page which will receive Focus when the widget is loaded:_nRepData["...
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What Nanorep API is used to trigger email escalation?

The following API allows you to open the contact form in JavaScript: Nanorep.API.openContactForm("embed"); // or Nanorep.API.openContactForm(...
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What Nanorep API is used to trigger chat escalation?

The following API allows you to start chat from your own page in JavaScript. Use ‘true’ to notify the server about the chat request but not to...
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How do I push data from my external source into a Nanorep answer?

1. You need to add the Nanorep custom variables API to your page, as part of your Nanorep widget script, below the /*API HERE*/ comment - as follows: _...
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