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Where do I place my widget code?

Placing Your CodeIn the Nanorep script you will see a commented line that reads /*API here*/ marking where your API calls should be placed: ......
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The widget is not showing on my website. What is wrong?

1. Make sure to use the widget script as-is. It must not be modified. 2. Make sure the script is placed underneath the <body> of the HTML page, and...
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The widget is not working on my website. Could you please help me?

To help you solve the problem, we need some information first. Did you install the CDC file in the same domain as the widget? Yes, the CDC file is...
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My Widget does not come up

You first need to make sure that the script was not modified or changed and still has the original form from the script generator.To generate the script...
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The widget is not working on my website. I installed the CDC file installed in the same domain. It is not hidden by Flash. What is wrong?

In this case, you need to contact our support team at support@Nanorep.com. We will investigate the issue and assist you. Please mention your account and...
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Why do I see an "unsecured content warning" when asking a question?

You might see an "unsecured content warning" when the answer contains an unsecured content (non-https) reference, while the webpage is secured (...
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Why the text in the Dynamic FAQ Widget is not displaying correctly (outside the boundries)?

You might want to set a fixed width to the FAQ widget DIV. For example. <DIV id='nrMPContainer_26416' style='width:500px'>.......<...
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Why I cannot see the widget using Safari browser ?

By default Safari disables adding third party cookies to the browser, and that's why in some cases you might experience an issue displaying the...
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The widget is not working on my website, I did not install the CDC file in the same domain. What is wrong?

Please install the CDC file in the same domain as the widget by following the steps below: 1) Please go to Settings--> Widget and select your widget 2)...
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