The Facebook widget provides you with the option to offer immediate, automatic support by instantly answering users' questions on your Facebook page. The Facebook support application also enables an automatically generated 'Most Popular Questions'
Visit Pods Facebook page and click on the "Support? Type here..." widget. Ask a question in the "Get Instant Answers" box or choose one of the most popular questions below it and click on it.
Setting Up the Facebook Widget
- Click here to go to
Bold360 ai'sFacebook application page.
- In the menu in the bottom-left corner, click Add to Page.
- From the pop-up menu, select the Facebook page of your business.
- Browse to your business Facebook page and click Support (
Bold360 ai’sFacebook application) in the menu on the left.
- Log in with your
Bold360 aiaccount credentials and follow the setup instructions displayed on the screen.